Privacy Policy

1. Who We Are

Business Brand: MOVEVOX

Legal Entity: Yiwu Chenjin Import And Export Co., Ltd.

Location: Yiwu, Zhejiang, China

Website: https://movevox.com/

MOVEVOX provides private-label activewear manufacturing, product development, sampling, production coordination, quality control and related B2B supply-chain services.

Our manufacturing system includes a core production base in Yiwu together with controlled external production resources and specialist suppliers where required by a project.

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

• the MOVEVOX website;
• inquiry and quotation forms;
• supplier-review or RFQ forms;
• file uploads;
• email communications;
• WhatsApp or other business communications initiated through the website;
• factory-visit or supplier-qualification requests;
• product-development discussions connected to a website inquiry.

This Privacy Policy does not replace any separate confidentiality agreement, non-disclosure agreement, purchase agreement or manufacturing agreement entered into between MOVEVOX and a customer.

3. Information We May Collect

Information You Provide Directly

When you contact MOVEVOX, we may receive information such as:

• name;
• company name;
• job title or business role;
• business email address;
• telephone or WhatsApp number;
• country or target market;
• company website;
• product categories of interest;
• estimated quantities;
• target delivery requirements;
• sourcing or manufacturing requirements;
• information included in messages or inquiry forms.

We ask buyers to provide only information that is relevant to the business inquiry.

Product Development and Sourcing Information

Because MOVEVOX works with B2B custom manufacturing programs, buyers may also voluntarily provide business files or technical materials such as:

• Tech Packs;
• measurement charts;
• reference images;
• reference-garment information;
• sketches;
• product specifications;
• Fit comments;
• fabric or yarn requirements;
• Color requirements;
• Logo artwork;
• label artwork;
• barcode or QR information;
• packaging briefs;
• commercial SKU information;
• sourcing comments;
• other product-development files.

These materials may contain business information belonging to the buyer or its organization.

MOVEVOX uses such information primarily to review technical feasibility, develop products, prepare quotations, coordinate sampling or production, and support the relevant sourcing program.

Technical and Website Information

When you visit the website, certain technical information may be collected automatically by the website, hosting environment or related technical services.

This may include:

• IP address;
• browser type;
• device type;
• operating system;
• referring page;
• pages visited;
• approximate geographic region derived from technical information;
• date and time of access;
• website interaction data;
• server or security logs.

This information may be used for website operation, security, troubleshooting and performance analysis.

4. How We Use Information

Responding to Inquiries

We may use information to:

• respond to questions;
• review sourcing requirements;
• discuss manufacturing capability;
• provide requested information;
• follow up on RFQs.

Product Development

Information may be used to support activities such as:

• technical review;
• material review;
• pattern or Seamless development;
• sample development;
• Fit and measurement review;
• revisions;
• product approval preparation.

Quotation and Commercial Evaluation

We may use information to evaluate:

• product requirements;
• MOQ;
• materials;
• Colors;
• quantities;
• private-label requirements;
• packaging;
• production timing;
• manufacturing-route suitability.

Manufacturing and Order Execution

Where a business relationship proceeds, information may be used to coordinate:

• materials;
• product development;
• production;
• labels;
• branding;
• commercial codes;
• packaging;
• quality control;
• inspection;
• shipping preparation.

Supplier Qualification

Information may also be used to arrange:

• factory visits;
• live-video verification;
• Buyer QA;
• technical audits;
• third-party inspections;
• supplier documentation reviews.

Website Administration

We may use technical information to:

• operate the website;
• maintain security;
• identify technical problems;
• understand website usage;
• improve website functionality and content.

5. Product Files and Confidential Business Materials

MOVEVOX understands that B2B manufacturing inquiries may include commercially sensitive information.

Examples may include:

• unreleased product designs;
• Tech Packs;
• measurement specifications;
• Logo artwork;
• packaging concepts;
• commercial SKU structures;
• product-development comments.

MOVEVOX intends to use these materials only as reasonably necessary to evaluate or perform the relevant business project.

However, submitting information through the website does not by itself create a formal non-disclosure agreement.

If your company requires a specific NDA or confidentiality procedure before sharing unreleased or commercially sensitive materials, please arrange that process with MOVEVOX before sending those materials.

6. How Information May Be Shared

MOVEVOX does not operate every stage of every project through a single internal production resource.

Depending on the actual sourcing program, information may need to be shared with parties involved in evaluating or executing the project.

MOVEVOX Personnel

Relevant employees or team members involved in:

• sales;
• product development;
• merchandising;
• production;
• QC;
• order management.

Production Resources

Where necessary for the project, relevant information may be shared with:

• MOVEVOX core manufacturing operations;
• controlled satellite production facilities;
• specialist manufacturing resources.

Not all external production facilities used by MOVEVOX are MOVEVOX-owned.

Material and Component Suppliers

Relevant technical information may also need to be shared with suppliers involved in:

• fabrics;
• yarns;
• elastic;
• trims;
• labels;
• packaging;
• other required components or processes.

Only information reasonably necessary for the relevant activity should be shared.

Professional and Technical Service Providers

Information may also be processed by service providers supporting functions such as:

• website hosting;
• website security;
• email;
• file storage;
• communications;
• analytics where enabled;
• technical support.

Testing, Inspection or Verification Providers

Where requested by the buyer or required by the project, relevant information may be provided to:

• testing laboratories;
• inspection companies;
• buyer-nominated third parties;
• audit or technical-verification providers.

Legal or Regulatory Requirements

Information may be disclosed where reasonably required to:

• comply with applicable law;
• respond to lawful government or regulatory requests;
• protect legal rights;
• investigate fraud, misuse or security incidents.

7. International Data Transfers

MOVEVOX serves international B2B customers and operates from China.

As a result, information submitted by visitors or buyers outside China may be processed, accessed or stored in another country in connection with:

• inquiry handling;
• technical review;
• manufacturing;
• supplier coordination;
• communications;
• digital service providers.

Data-protection rules may differ between countries.

Where required by applicable law, reasonable measures may be used to support appropriate handling of international personal-data transfers.

8. Cookies and Similar Technologies

The MOVEVOX website may use cookies or similar technical technologies for purposes such as:

• essential website operation;
• security;
• remembering website preferences;
• measuring website performance;
• understanding website usage.

Some cookies may be set by third-party services where those services are enabled on the website.

Where legally required, visitors may be provided with choices concerning non-essential cookies.

More detailed information is available in our Cookie Policy.

9. Business Communications

If you contact MOVEVOX regarding a product, quotation or manufacturing program, we may respond through the contact information you provide.

This may include:

• email;
• telephone;
• WhatsApp;
• another communication channel requested by the buyer.

We may also follow up regarding the specific sourcing or product-development inquiry.

Where marketing communications are sent and applicable law provides an opt-out right, recipients may request that such communications stop.

Operational communications relating to an active inquiry, sample, order or business relationship may still be required.

10. Data Retention

MOVEVOX may retain business-contact information, inquiry information and relevant project records for as long as reasonably necessary to:

• respond to the inquiry;
• evaluate a sourcing opportunity;
• support product development;
• maintain project history;
• support repeat orders;
• address quality or commercial questions;
• satisfy legal, accounting or contractual requirements.

Different categories of information may be retained for different periods depending on the purpose and nature of the business relationship.

Information that is no longer reasonably required may be deleted, anonymized or archived in accordance with applicable business and legal requirements.

11. Data Security

MOVEVOX seeks to use reasonable organizational and technical measures to protect information against risks such as:

• unauthorized access;
• accidental loss;
• misuse;
• alteration;
• unauthorized disclosure.

However, no method of Internet transmission, email communication or electronic storage can be guaranteed to be completely secure.

Buyers should avoid sending unnecessary sensitive personal information through general website forms.

12. Sensitive Personal Information

MOVEVOX is a B2B manufacturing and sourcing business and generally does not require sensitive personal information to evaluate a normal manufacturing inquiry.

Unless specifically necessary and appropriately requested, please do not submit information such as:

• passport details;
• government identification numbers;
• financial account credentials;
• payment-card details;
• health information;
• other highly sensitive personal information

through general website inquiry forms.

13. Your Privacy Rights

Depending on the laws applicable to you and the circumstances of the processing, you may have rights concerning your personal information.

These may include the right to request:

• access to certain personal information;
• correction of inaccurate information;
• deletion of certain information;
• restriction of certain processing;
• objection to certain processing;
• withdrawal of consent where processing is based on consent;
• information about how personal information is used.

These rights may be subject to legal limitations, including circumstances where information must be retained for:

• active business relationships;
• contractual obligations;
• legal requirements;
• dispute resolution;
• legitimate recordkeeping.

Requests should include sufficient information for MOVEVOX to identify the relevant records.

14. Third-Party Websites

The MOVEVOX website may contain links to:

• testing organizations;
• business platforms;
• social-media services;
• logistics providers;
• other third-party websites.

MOVEVOX does not control the privacy practices of independent third-party websites.

Visitors should review the privacy policies of those third parties before providing personal information to them.

15. Children’s Privacy

The MOVEVOX website is intended for professional B2B users and is not directed toward children.

MOVEVOX does not intentionally seek personal information from children through its normal business inquiry process.

16. Changes to This Privacy Policy

MOVEVOX may update this Privacy Policy from time to time to reflect changes in:

• website functions;
• business operations;
• service providers;
• information-processing practices;
• applicable legal requirements.

The updated version will be published on this page with a revised effective date.

Visitors are encouraged to review the current version when submitting new information.